How working with prison leavers changed the way I see the workplace

Venetia Law works in the Socially Responsible Resourcing team at Capita. She reveals the life-changing lessons she has learned from her work with Project Compass.


What I’ve learnt about allyship

Kelly Vuta is a Programme Manager for Engagement & Inclusion within our HR department. She’s also a mentor on our Mutual Mentoring programme, which pairs members of staff from a minority ethnic background with senior managers.


When working flexibly isn’t just a perk, but a necessity

Alex Dewinter, Head of Operational Improvement within the Capita Public Service division, talks about his experiences of flexible working, as someone who lives with a chronic illness and disability.


A day in the life of a CX professional

Our brilliant customer experience (CX) and insight teams play a key role in developing and improving customer journeys. Harnessing the power of data, analytics and qualitative research, they explore the end-to-end customer journey across all channels.

Adebimpe Makinde

The power of diversity

Following the Black Lives Matter protests last year, Adebimpe Makinde co-founded Capita’s Black Employee Network, a group for black people across Capita to network and be involved in initiatives that seek to elevate the voices of black people in the business.

Office worker

Recognising Stress on Stress Awareness Day

When stress goes unmanaged, it has the potential to create new mental health problems or exacerbate existing situations.

Martin Smith

Everyone has a part to play in making Pay360 successful

Martin Smith, sales director at Pay360, on the potential of the payment service and how he helps his team to be successful.

Howard Lancaster

How to be sure software sales is the right move

We’ve been getting the lowdown from Howard Lancaster, head of sales for Capita Workforce Management.

Amy Marinari

Diversity in sales

As divisional growth director for Capita Software, Amy Marinari reveals why diversity makes for a great team.

Nick Cole

Is it time to spring clean that CV?

Nick Cole, director of local government at Veredus, offers his top 10 tips for the perfect CV.

Elvira Pons Bequio

Seeing my team succeed is the best part of my role

Elvira Pons-Bequio shares her advice for new recruits and why she loves her new role.

Giles Reid

How big data is impacting software sales

Sales director Giles Reid, Barrachd, on using big data analytics to inform on their success.

Tristan Spencer

Educate yourself

Tristan Spencer, sales and marketing director, tells us why a career in technology is forever changing.

Hamish Milner

How to make the most of your career in software sales

Hamish Milner, account manager at Capita, tells us how quickly he was able to progress into his current role.

Robbie Bhatti

Understand your customer and you’ll go far

Robbie Bhatti, sales director at Capita, talks about sales, stretching targets and why you should always be yourself.

Office employees

Why working in software sales has huge potential for your career

Three Capita employees tell us what opportunities there are in software sales.


How to use social media to land your dream job

Social Media has the power to make or break your chances of landing that dream job and progressing your career.


Committed to addressing the green agenda

All this week, we’re celebrating World Environment Day, showing our commitment to the green agenda.

Katherine Lyon

Linking digital expertise to the community

In conversation with... Katherine Lyon, Capita Local Public Services, to celebrate International Women’s Day 2018.

Giulia Bunting

One of the most influential women in UK real estate

In conversation with... Giulia Bunting, GL Hearn planning director, to celebrate International Women’s Day 2018.

Laura Todd

Looking after our wellbeing

To celebrate International Women’s Day, Laura Todd explains how she is working hard to remove the stigma of mental illness.

Safe gigs for women

International Women’s Day 2018

We’re celebrating female success, with interviews with some of the inspirational women we work with.

Computer wires

2018 trends - The Edge

Capita's Fay Wilberforce takes a look at Edge computing and what it could mean for 2018.


How to interview well

Here are a few interview tips to help you cover all areas, from sourcing specialist Afshan Waheed.


What does AI mean for recruitment?

Lauren Jones, sourcing specialist at Capita, shares her views on the growth of AI in recruitment.

Call centre rep

The role of IT in the marketing department

It is fair to say that in most companies, the ambitions of the IT department and those of marketing, differ quite significantly.

Busy office

Eight tips for dealing with frustration at work

Any employee can find themselves frustrated at work – but this shouldn’t cause them unhappiness or dissatisfaction.

Wheelchair user

Understanding the role of a disability assessor

Not many people know exactly what a disability assessor’s role entails. Here is a quick guide to help you better understand the job.


Four ways to enhance client facing skills

More than ever, businesses are concerned with providing excellent customer service and developing long term relationships with clients.


National Coming Out Day at Capita

Today is National Coming Out Day, a day founded to raise awareness of civil rights for the LGBTQ+ community.


Thoughts and tips on meditation for Stress Awareness Month

Our lifestyles, priorities and ways of processing the world around us are different, and so are the things that lie at the root of our stress.

Dal Mahal

How having a mentor helped me get ahead in my career

Dal Mahal joined Capita 18 years ago as a customer service agent and has taken on various roles since, from Team Leader to Operations Manager.

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