Discovering your potential
We're a company with a clear purpose – we create better outcomes
That's something we're always striving to do – for our colleagues, customers, communities and the environment. And we're a company going through our own transformation. We're improving, growing, developing and putting our people first.
Part of the fabric of UK society, we help millions of people every day. We work with everyone from central and local government – including education, transport, health, welfare and the environment – to household names across the private sector.
We're striving to become an even more diverse, inclusive and responsible business, so we need people from all walks of life, with different skills and experiences, and a passion to help us keep getting better.
We're offering more flexibility, a chance to expand your horizons, make an impact and be yourself. You'll find roles all over the world that will allow you to help shape our future.
We welcome applications from anyone with the skills and experience we need. Displaying the right values and behaviours is more important than your background.
Use our job portal to search for your new role:
Making values count
How we work is just as important as what we do. We're always working to ensure our values and behaviours are embedded into every area of Capita.
Find out more about why we believe that being open, collaborative, ingenious and effective is so important.
Listening to our colleagues
Open communication is important to us as a company and we make sure that our employees have the opportunity to ask questions and share their ideas. One of the most successful ways we do this is through our ‘Ask Jon’ portal – where employees can ask our CEO Jon Lewis a question directly.
In May 2019, we recruited two employees to our Board of Directors. We’re the first FTSE 250 company in 30 years to do this. We did it because we recognise that our people are the ones who know our business best, so it's important that we make sure their voices are heard and we communicate in an open, clear and honest way.
Developing our people
When you succeed, we succeed. We’re growing our expertise by developing skills, providing learning opportunities, supporting our managers and developing everyone’s potential.
Our induction programme and mandatory training educate and empower people to be effective as soon as they join us. We offer technical, management and graduate programmes, as well as apprenticeships, to build our capabilities and grow and nurture talent.
We’ve also created a performance, learning and development centre, called Capita Academy. It’s all about strengthening our people’s performance and potential, so that they can make an impact, shape our future and expand their horizons.
Capita Academy provides a framework which supports people’s developmental needs, strengthens our business, and shares knowledge and expertise to help everyone succeed.
Providing rewards and benefits
As well as standard benefits, we've got voluntary ones too, designed to suit your lifestyle and support your financial, social, physical and mental wellbeing. Here are some of the benefits on offer:
- voluntary health, dental and vision benefits
- company matched pension and life assurance
- the option to buy extra leave
- employee assistance programmes
- season ticket loans
- discounted gym memberships
- cycle to work scheme
- flexible and home working (depending on the role)
- 15 weeks' fully paid maternity, adoption and shared parental leave
- paid time to volunteer in your community
- discounts on leisure, travel, technology, fashion and food.
Many of our offices also provide extra perks, such as free fruit deliveries, lunch clubs, onsite gyms, and yoga classes. Search our live vacancies to see what jobs are on offer in your area.
Capita is an Armed Forces-friendly employer.
Creating a better environment
We can only create better outcomes with the right people alongside us. That’s why we're continuously embedding responsible, sustainable and inclusive business practices through our people plans, community engagement and environmental programmes. At the heart of this is ensuring that we’re creating an open, honest working environment where everyone can be themselves and be respected for the value they bring.
We do everything we can to make sure that we create an inclusive culture that reflects the diversity around us – of our colleagues, our clients, their customers, and the communities we work in. We were the first UK business to receive the Good Business Charter accreditation, in recognition of our commitment to being a genuinely responsible business.
For our colleagues, we have a range of networking groups that represent every strand of diversity and which provide a place for people to connect and learn from each other. These include the Family Network, the Capita Ability Network, Rainbow Alliance (LGBTQ+), Embrace (Race and Ethnicity) and the Multi-Faith Network. We’ve also partnered with The Youth Group to understand the most effective ways of supporting young people currently out of work, whether that’s through employment, internships, mentoring or career development training.
We are also proud to be a Disability Confident Committed employer, playing a leading role in changing attitudes for the better. There are 7.7 million working age people in the UK who have a disability and we are committed to making sure the process of finding and accessing opportunities to develop their careers with Capita is fair and accessible for everyone. To help us achieve this, we are partnered with VERCIDA, the UK's largest diversity and inclusion focused careers site, where all our vacancies are available in an accessible format. We welcome the opportunity to discuss flexibility requirements and any reasonable adjustments required with our applicants.