Why trust matters more than technology
We look at why trust, not technology, now shapes AI adoption in public services and how responsible implementation can improve outcomes for citizens.
Read moreThe videos below each feature a different perspective on the work we’re delivering at Capita to promote safer societies – we look through the lens of our electronic monitoring services, and how the latest technology can benefit both victims and society. We also talk to ex-offenders who have been taking on work placements at Capita, and consider how they can be supported to reach their full potential.
Leaders in justice and policing discuss the difference electronic tagging - and the people who deliver the service - make to peoples’ lives, as well as considering crime prevention achievements which are helping towards safer societies.
We consider what's next for electronic tagging, including the new technology innovations being trialled with the aim of benefitting both victims of crime and society.
At Capita, we’re focused on supporting ex offenders to achieve their full potential. Our spotlight video compilation features recent interns and shows the positive impact that a second chance can make to people lives.
We look at why trust, not technology, now shapes AI adoption in public services and how responsible implementation can improve outcomes for citizens.
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This article shares CX lessons from Capita's South Africa teams about building CX that is human-first, regionally inclusive, and consistently high-performing.
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How public sector organisations can embed AI safely into live services, strengthening trust, governance and outcomes for citizens.
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