Capita South Africa shows how to deliver great customer experience
This article shares CX lessons from Capita's South Africa teams about building CX that is human-first, regionally inclusive, and consistently high-performing.
Read moreThe videos below each feature a different perspective on the work we’re delivering at Capita to promote safer societies – we look through the lens of our electronic monitoring services, and how the latest technology can benefit both victims and society. We also talk to ex-offenders who have been taking on work placements at Capita, and consider how they can be supported to reach their full potential.
Leaders in justice and policing discuss the difference electronic tagging - and the people who deliver the service - make to peoples’ lives, as well as considering crime prevention achievements which are helping towards safer societies.
We consider what's next for electronic tagging, including the new technology innovations being trialled with the aim of benefitting both victims of crime and society.
At Capita, we’re focused on supporting ex offenders to achieve their full potential. Our spotlight video compilation features recent interns and shows the positive impact that a second chance can make to people lives.
This article shares CX lessons from Capita's South Africa teams about building CX that is human-first, regionally inclusive, and consistently high-performing.
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This article explores how procurement can drive wider and greater innovation across organisations whilst continuing to deliver on the traditional expectations
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We look at the opportunities for procurement teams to make savings in pharmacy spend.
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