Insights & News page
The videos below each feature a different perspective on the work we’re delivering at Capita to promote safer societies – we look through the lens of our electronic monitoring services, and how the latest technology can benefit both victims and society. We also talk to ex-offenders who have been taking on work placements at Capita, and consider how they can be supported to reach their full potential.
watch our videos
Making a difference to people’s lives
Leaders in justice and policing discuss the difference electronic tagging - and the people who deliver the service - make to peoples’ lives, as well as considering crime prevention achievements which are helping towards safer societies.
Innovations and developments in electronic tagging
We consider what's next for electronic tagging, including the new technology innovations being trialled with the aim of benefitting both victims of crime and society.
Supporting ex-offenders to reach their potential
At Capita, we’re focused on supporting ex offenders to achieve their full potential. Our spotlight video compilation features recent interns and shows the positive impact that a second chance can make to people lives.
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Stop chasing dashboards. Start running better services
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Capita celebrates standout success at the CCA Excellence Awards 2026
InsightsCapita celebrates standout success at the CCA Excellence Awards 2026
Capita’s contact centre business enjoyed a highly successful evening at the CCA Excellence Awards 2026
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Why trust matters more than technology
InsightsWhy trust matters more than technology
We look at why trust, not technology, now shapes AI adoption in public services and how responsible implementation can improve outcomes for citizens.
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Capita South Africa shows how to deliver great customer experience
InsightsCapita South Africa shows how to deliver great customer experience
This article shares CX lessons from Capita's South Africa teams about building CX that is human-first, regionally inclusive, and consistently high-performing.
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