ProcureCon Europe 2026 European CPO Report | Capita procurement
Download the ProcureCon Europe 2026 European CPO Report to discover how procurement leaders across Europe are approaching AI adoption, featuring Sam Mills.
Read moreAccessibility should be at the heart of modern urban development, ensuring cities are built to serve everyone equitably. By adopting innovative planning, strategic partnerships and technological integration, a considerable difference can be made to people’s quality of life.
The bustling city life offers a vibrant tapestry of culture, commerce, and community. Yet, for individuals with disabilities, this tapestry often presents a labyrinth of barriers. An ITV report shed light on the ‘tough’ and ‘exhausting’ realities of disabled access in the city, prompting a need for immediate and impactful change.
The report serves as a stark reminder that the physical and psychological toll of an inaccessible environment cannot be overstated. Inadequate disabled access extends beyond the individual; it affects families, friends, and the broader community. Limited access to public spaces restricts social interaction, employment opportunities, and even basic daily activities such as shopping or attending appointments.
To pave the way for more inclusive cities, we must address several key areas:
Accessibility is not just a legal and moral obligation through its close relationship with the Equality Act; it’s an economic one. Businesses and services that are accessible to all enjoy a wider customer base, increased loyalty, and a stronger reputation. Creating truly inclusive cities requires a holistic approach that combines legal obligations, community engagement, capacity building, and continuous monitoring. By prioritising accessibility and embracing diversity, we can pave the way for urban environments where everyone can thrive.
We are committed to championing inclusive urban living. We believe that through close collaboration with local governments and other public sector bodies, we can drive substantial positive change. Our diverse expertise spans key areas within our place services, including urban design and planning, compliance within building regulations, place-shaping and property and asset solutions. We welcome the opportunity to work together to identify the challenges facing diverse communities, co-create solutions that enhance accessibility, affordability, and quality of life, and forge partnerships between public and private sectors to implement impactful changes.
To delve deeper into how you can pave the way for a more inclusive future, contact me at stephen.ottewell@capita.com to discuss how you can make a real difference for citizens.
Together, we can build cities that leave no one behind.
Download the ProcureCon Europe 2026 European CPO Report to discover how procurement leaders across Europe are approaching AI adoption, featuring Sam Mills.
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