Why trust matters more than technology
We look at why trust, not technology, now shapes AI adoption in public services and how responsible implementation can improve outcomes for citizens.
Read moreWatch this free webinar from Capita to discover how modern platforms and AI can be leveraged to modernise the management of information, deliver improved operational insights and enhance policing outcomes.
This session brings together experts across the policing community with Capita’s digital and AI professionals to discuss information management challenges faced by Police Forces on a daily basis and why information management should become a core policing function. In particular the focus is how modern platforms and AI can be leveraged to modernise the management of information, deliver improved operational insights and enhance policing outcomes.
Ex-Police Scotland digital lead Dave Tonks and AI and Data Guild academic Piers Campbell discuss:
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Find out how AI can help police information management:
We look at why trust, not technology, now shapes AI adoption in public services and how responsible implementation can improve outcomes for citizens.
Read more
This article shares CX lessons from Capita's South Africa teams about building CX that is human-first, regionally inclusive, and consistently high-performing.
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How public sector organisations can embed AI safely into live services, strengthening trust, governance and outcomes for citizens.
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