Insights & News page
2025 was the year we accelerated our journey to become the UK’s leading AI-enabled business process outsourcer.
We’re transforming Capita with agentic AI - combining human oversight with digital agents to deliver smarter services at scale. From our AI Catalyst Lab and client zero approach, to the AI Catalyst Stack that coordinates end-to-end workflows, we’re focused on creating better outcomes for customers and citizens.
Watch now to hear our story ➥
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International Women’s Day 2026: fearless female innovators
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Procurement is a key catalyst for organisational wide innovation
InsightsProcurement is a key catalyst for organisational wide innovation
This article explores how procurement can drive wider and greater innovation across organisations whilst continuing to deliver on the traditional expectations
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Savings programme spotlight – pharmacy procurement
InsightsSavings programme spotlight – pharmacy procurement
We look at the opportunities for procurement teams to make savings in pharmacy spend.
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Closing the gaps in pathology contract management with AI
InsightsClosing the gaps in pathology contract management with AI
We look at the opportunities for procurement teams to make savings in pharmacy spend.
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