The case for exceptional customer experience in the energy crisis
How energy suppliers can protect customer relationships, and their bottom line, during a period of rising costs.
Read moreAt the Tower of London, Capita reaffirmed its commitment to the Armed Forces Covenant—a promise to support those who serve, have served, and their families.
But this isn’t just a signature; it’s a shared responsibility. In this video, Capita colleagues reflect on what the Covenant means to them personally and professionally. From veteran recruitment and reservist support to family-friendly policies and community partnerships, hear how we’re turning words into action. Because honouring the Covenant isn’t just about gratitude—it’s about fairness, opportunity, and building a workplace and society where everyone, including our armed forces community, can thrive.
How energy suppliers can protect customer relationships, and their bottom line, during a period of rising costs.
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Capita’s contact centre business enjoyed a highly successful evening at the CCA Excellence Awards 2026
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We look at why trust, not technology, now shapes AI adoption in public services and how responsible implementation can improve outcomes for citizens.
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