Insights
Savings programme spotlight – pharmacy procurement
We look at the opportunities for procurement teams to make savings in pharmacy spend.
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At the Tower of London, Capita reaffirmed its commitment to the Armed Forces Covenant—a promise to support those who serve, have served, and their families.
But this isn’t just a signature; it’s a shared responsibility. In this video, Capita colleagues reflect on what the Covenant means to them personally and professionally. From veteran recruitment and reservist support to family-friendly policies and community partnerships, hear how we’re turning words into action. Because honouring the Covenant isn’t just about gratitude—it’s about fairness, opportunity, and building a workplace and society where everyone, including our armed forces community, can thrive.
Watch the video ➥
Find out about careers at Capita for military service leavers:
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InsightsClosing the gaps in pathology contract management with AI
We look at the opportunities for procurement teams to make savings in pharmacy spend.
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InsightsCapita’s industry spotlight: key CX trends by sector
Capita shares their expertise on how financial services, TMT, retail, and utilities are addressing 2026’s CX challenges and opportunities.
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InsightsCX trends for 2026
In 2026, CX in the UK, Ireland, and Europe blends AI, personalisation, and trust, balancing automation with human empathy and meeting sector-specific needs.
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