Capita South Africa shows how to deliver great customer experience
This article shares CX lessons from Capita's South Africa teams about building CX that is human-first, regionally inclusive, and consistently high-performing.
Read moreAt the Tower of London, Capita reaffirmed its commitment to the Armed Forces Covenant—a promise to support those who serve, have served, and their families.
But this isn’t just a signature; it’s a shared responsibility. In this video, Capita colleagues reflect on what the Covenant means to them personally and professionally. From veteran recruitment and reservist support to family-friendly policies and community partnerships, hear how we’re turning words into action. Because honouring the Covenant isn’t just about gratitude—it’s about fairness, opportunity, and building a workplace and society where everyone, including our armed forces community, can thrive.
This article shares CX lessons from Capita's South Africa teams about building CX that is human-first, regionally inclusive, and consistently high-performing.
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A podcast exploring how AI is being embedded into defence training, improving learning delivery, readiness and trust across UK military programmes.
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