Capita appoints new Managing Director for Germany

Capita Customer Services (Germany) GmbH, one of Europe's leading outsourcing service providers for customer management, is pleased to announce the appointment of Axel Wehrle as the new Managing Director for Germany. With immediate effect, Axel Wehrle will take over the strategic and operational management of the company in Germany.

Axel Wehrle joins Capita from media and telecommunications company Virgin Media O2, where he held the position of Director Customer Services, launching the implementation of the Amazon Connect platform. Prior to this he held senior leadership roles at Amazon, O2, General Motors and 1&1 Versatel. His extensive and long-standing experience in the customer care environment as well as his expertise in implementing Gen AI solutions make him the ideal person to realise Capita's ambitious growth targets in Germany.

"With the appointment of Axel Wehrle, we are gaining a Managing Director who not only has a deep understanding of our clients' customer care needs, but also a clear vision for the future," said Corinne Ripoche, Divisional CEO Capita Experience.

"His proven track record and ability to inspire and lead teams will be instrumental in taking our business in Germany to the next level."

Axel Wehrle said: "I am very much looking forward to taking on the role of Managing Director at Capita. It is a great opportunity to bring my experience and expertise to a dynamic and innovative organisation. Working collaboratively with the talented German team and wider Capita business I am confident we can further strengthen our market position in Germany and continue to expand our customer focus."

Axel Wehrle's move to Capita is a strong signal for the continuous growth and further development of the company in Germany. With a fresh, external perspective and extensive industry experience, he will drive forward the strategic initiatives and provide new impetus.