Date Published


Capita plc (‘Capita’) today announces it has secured a five-year contract extension to continue to administer the TV licence fee in the UK.

The contract renewal, worth £456m, builds upon the current contractual framework and will run from July 2022 to June 2027.

Capita has fulfilled TV licensing collection, management and administration on behalf of the BBC for more than 20 years – and employs more than 1,000 people in the UK on the contract.

Jon Lewis, Capita’s chief executive officer, said:

“The award of this contract builds upon the knowledge and understanding we have developed of this client’s business over the last 20 years.

“The renewal also reflects our extensive experience and systems expertise in delivering technology-enabled customer management services.”

Notes to editors:
The total IFRS 15 transaction price (order book) is £456m.

For more information, please contact:

Investor enquiries
Stuart Morgan
Director of Investor Relations
Tel: 07989 665484

Media enquiries:
Capita external communications
Tel: 0207 654 2399

About Capita

Capita is a consulting, transformation and digital services business. Every day our 55,000 colleagues help millions of people, by delivering innovative solutions to transform and simplify the connections between government and citizens, businesses and customers. We partner with our clients and provide the insight and cutting-edge technologies that give time back, allowing them to focus on what they do best, and making people’s lives easier and simpler. We now operate across three divisions – Capita Public Service, Capita Experience and Capita Portfolio – in the UK, Europe, India and South Africa. Further information can be found at:

Recent news

Local government
Public services
Customer experience
Local government
Capita secures extension to Barnet Council contract
Capita announces it has secured an extension to its contract with Barnet Council to continue to deliver back-office services for the borough’s citizens.
3 Min reads
Responsible business
Company news
Capita launches first employee leadership council
Capita plc (Capita) has launched the business’ first employee leadership council. The council comprises 11 individuals, drawn from different parts of Capita, who have been identified as potential future leaders within the organisation.
3 Min reads

How can we help your organisation?

Get in touch
Scroll Top

Get In Touch