Capita plc (‘Capita’) today announces that it has been selected as the preferred bidder to deliver Functional Assessment Service (FAS) assessments in the Midlands and Wales for the Department for Work and Pensions (DWP), and in Northern Ireland for the Department for Communities (DfC).

The two contracts will be worth a combined £565m and will run for five years from 2024 to 2029, with the option to extend for a further two years.

FAS is a new service that will bring together existing assessment services for disabled people and people with health conditions under a single provider in each geographical region. This will make accessing support simpler and easier for some of society’s most vulnerable people.

Capita will deliver assessments for Personal Independence Payment (PIP), Employment and Support Allowance (ESA) and Universal Credit (UC), as well as a number of specialist benefits including Child Disability Living Allowance (DLA) and Veterans UK assessments.

In the Midlands and Wales, Capita will partner with Maximus, the assessment provider responsible for Health and Disability Assessment Services (HDAS) in Great Britain since 2015.

Jon Lewis, Capita’s Chief Executive Officer, said: “We are proud to have been selected as the preferred bidder to deliver these new contracts, which are central to the Government’s long-term plan for health assessments.

“We will bring our strong track record for delivery in this sector and our relentless focus on quality and claimant experience to this range of benefits. We will also be investing in our health professionals who deliver such a vital public service.”

Capita has been delivering PIP assessments in England and Wales since 2013, and in Northern Ireland since 2016.

Notes to editors:

The total IFRS 15 transaction price (order book) is: £453.3m (DWP); and £111.4m (DfC).


For more information, please contact:

Investor enquiries
Helen Parris, Group Investor Relations

Media enquiries
Capita external communications
Tel: 0207 654 2399

About Capita plc

Capita is a leading provider of business process services, driven by data, technology and people. Every day our 50,000 colleagues help millions of people, by delivering innovative, digitally enabled solutions to transform and simplify the connections between government and citizens, businesses and customers. We partner with our clients and provide the insight and technologies that give time back, allowing them to focus on what they do best and making people’s lives easier and simpler. We operate across two divisions – Capita Public Service and Capita Experience – in the UK, Europe, India and South Africa.

Recent news



How can we help your organisation?

Scroll Top