2025 highlights 2025 was the year we accelerated our journey to become the UK’s leading AI-enabled business process outsourcer. Watch our video which tells the story of Capita in 2025 Read more
One year of AI transformation: a reflection Chief AI and Product Officer Sameer Vuyyuru reflects on the rapid transformation of Capita in the last 12 months. Read more
Capita secures £62m contract renewal with major European telecom provider, expanding nearshore delivery and AI-enabled transformation Capita’s Contact Centre business has secured a four-year contract renewal with a major European telecommunications provider, valued at £62 million.
Capita partners with CLCH to enhance patient experience with advanced data and analytics Capita is partnering with Central London Community Healthcare NHS Trust (CLCH) to enhance patient experience using advanced data, reporting, and analytics.
Capita secures £62m contract renewal with major European telecom provider, expanding nearshore delivery and AI-enabled transformation Capita’s Contact Centre business has secured a four-year contract renewal with a major European telecommunications provider, valued at £62 million.
Capita partners with CLCH to enhance patient experience with advanced data and analytics Capita is partnering with Central London Community Healthcare NHS Trust (CLCH) to enhance patient experience using advanced data, reporting, and analytics.
Capita secures £62m contract renewal with major European telecom provider, expanding nearshore delivery and AI-enabled transformation Capita’s Contact Centre business has secured a four-year contract renewal with a major European telecommunications provider, valued at £62 million.
Capita partners with CLCH to enhance patient experience with advanced data and analytics Capita is partnering with Central London Community Healthcare NHS Trust (CLCH) to enhance patient experience using advanced data, reporting, and analytics.
Capita secures £62m contract renewal with major European telecom provider, expanding nearshore delivery and AI-enabled transformation Capita’s Contact Centre business has secured a four-year contract renewal with a major European telecommunications provider, valued at £62 million.
Capita partners with CLCH to enhance patient experience with advanced data and analytics Capita is partnering with Central London Community Healthcare NHS Trust (CLCH) to enhance patient experience using advanced data, reporting, and analytics.
Newsroom Home Newsroom Search by keywords and/or using the filtering options Enter a keyword Industry Central government Critical national infrastructure Defence Education Financial services Health Justice & policing Local government Pensions industry Public services Retail Telecoms, media & tech Transport Utilities Topic Artificial intelligence Automation Business growth Citizen experience Climate change Collections Complaints management Contact centres Corporate information Customer communications & digital services Customer experience Data and analytics Digital & technology Learning & development Pensions Placemaking Procurement Productivity Property and infrastructure Public safety Resilience Responsible business Social care Social value Vulnerability Workforce development Showing 204 search results Corporate information Capita and PCS Trade Union agree voluntary recognition ahead of Civil Service Pension Scheme transfer Capita Capita Pension Solutions has signed a voluntary recognition agreement with the Public and Commercial Services Union (PCS), effective 1 December 2025. 28/11/2025 2 Mins read News Financial services Collections Corporate information Customer experience Capita secures £33m contract extension with a leading UK financial services provider to support customers Capita Capita has secured a 3-year contract extension worth £33 million with a leading UK financial services provider to continue delivering critical contact centre services. 27/11/2025 2 Mins read News Local government Citizen experience Corporate information Four Councils extend partnership with Capita to deliver essential community services Capita Hart District Council, Havant Borough Council, South Oxfordshire District Council, and Vale of White Horse District Council have extended their Capita contract. 17/11/2025 2 Mins read News Telecoms, media & tech Contact centres Corporate information Customer experience Capita extends relationship with Samsung UK to provide support for consumer customers Capita Capita today announces that its contact centre business within Capita Experience has secured a key contract extension with Samsung Electronics UK. 03/11/2025 2 Mins read News Corporate information Learning & development Public safety Workforce development Capita’s Fire Service College opens new facility with London Ambulance Service to provide resilience training Capita Capita’s Fire Service College (FSC) has opened a new purpose-built facility for the NHS Resilience Emergency Capabilities Unit (NHSR ECU). 28/10/2025 2 Mins read News Artificial intelligence Corporate information Customer experience Digital & technology Capita launches The AI Catalyst Stack in drive to become the first AI-enabled BPO Capita Capita launches The AI Catalyst Stack, operationalising AI at scale and underpinning its ambition to become the first AI-enabled business process outsourcer (BPO). 27/10/2025 3 Mins read News Pagination First page « First Previous page ‹ Previous Page 1 Current page 2 Page 3 Page 4 Page 5 … Next page Next › Last page Last »