CX in EMEA: The five defining trends of 2025 We consider the five trends that are defining customer experience in EMEA and how forward-thinking organisations are using them to shape stronger, more human connections. Read more
Driving business value through procurement Discover how strategic procurement maximises third -party spending, aligns with organisational goals, and ensures long-term success. Read more
Four Councils extend partnership with Capita to deliver essential community services Hart District Council, Havant Borough Council, South Oxfordshire District Council, and Vale of White Horse District Council have extended their Capita contract.
Capita extends relationship with Samsung UK to provide support for consumer customers Capita today announces that its contact centre business within Capita Experience has secured a key contract extension with Samsung Electronics UK.
Four Councils extend partnership with Capita to deliver essential community services Hart District Council, Havant Borough Council, South Oxfordshire District Council, and Vale of White Horse District Council have extended their Capita contract.
Capita extends relationship with Samsung UK to provide support for consumer customers Capita today announces that its contact centre business within Capita Experience has secured a key contract extension with Samsung Electronics UK.
Four Councils extend partnership with Capita to deliver essential community services Hart District Council, Havant Borough Council, South Oxfordshire District Council, and Vale of White Horse District Council have extended their Capita contract.
Capita extends relationship with Samsung UK to provide support for consumer customers Capita today announces that its contact centre business within Capita Experience has secured a key contract extension with Samsung Electronics UK.
Four Councils extend partnership with Capita to deliver essential community services Hart District Council, Havant Borough Council, South Oxfordshire District Council, and Vale of White Horse District Council have extended their Capita contract.
Capita extends relationship with Samsung UK to provide support for consumer customers Capita today announces that its contact centre business within Capita Experience has secured a key contract extension with Samsung Electronics UK.
Newsroom Home Newsroom Search by keywords and/or using the filtering options Enter a keyword Industry Central government Critical national infrastructure Defence Education Financial services Health Justice & policing Local government Pensions industry Public services Retail Telecoms, media & tech Transport Utilities Topic Artificial intelligence Automation Business growth Citizen experience Climate change Collections Complaints management Contact centres Corporate information Customer communications & digital services Customer experience Data and analytics Digital & technology Learning & development Pensions Placemaking Procurement Productivity Property and infrastructure Public safety Resilience Responsible business Social care Social value Vulnerability Workforce development Showing 198 search results Digital & technology Capita extends smart meter licence contract Capita Capita has secured an extension to its Data Communications Company (DCC) Licence to manage the UK’s smart meter secure communications platform. 23/09/2024 2 Mins read News Customer experience Capita Poland recognised as a “Proven Provider” by Everest Group Capita In the latest Service Provider Compass™ report by Everest Group, Capita has been identified as one of the “Proven Providers” with a “credible delivery presence” in Poland. 19/09/2024 2 Mins read News Corporate information Completion of Capita One sale Capita Capita has completed the sale of Capita One Limited, its standalone software business, to MRI Software, receiving net cash proceeds of approximately £180m. 05/09/2024 3 Mins read News Company news Capita appoints new Managing Director for Germany Capita Capita Customer Services (Germany) GmbH is pleased to announce the appointment of Axel Wehrle as the new Managing Director for Germany. 05/09/2024 3 Min read News Corporate information Digital & technology Learning & development Capita aims to enhance CX and staff skillset in 100-strong AI Academy Capita Capita has launched a new AI training Academy in partnership with Multiverse, delivering more than 100 AI apprenticeships to leverage AI responsibly. 03/09/2024 3 Mins read News Corporate information Capita plc Half Year Results 2024 Capita Improved margin with good progress on cost reductions underpinning unchanged underlying full year profit expectations. 02/08/2024 3 Min reads News Pagination First page « First Previous page ‹ Previous … Page 6 Page 7 Current page 8 Page 9 Page 10 … Next page Next › Last page Last »