During 2021, the Capita Institute is asking senior decision-makers critical questions relating to the state of their organisations as we emerge from the pandemic.

We’re seeing a variety of new trends affecting the utilities market, relating to the environment, infrastructure and consumers.

As the Covid-19 pandemic has taken hold across the globe, healthcare providers have had to quickly adapt to changing work structures and practices to save lives.

I was invited to speak recently in an online panel discussion on the progress being made to drive recruitment and improve retention into our armed forces.

The economic and employment implications of Covid-19 are likely to be felt for years to come.

We used our expertise knowledge and collaborative skills to work with the MOD to transfer more than 500 MOD firefighters and deliver 14 new firefighting vehicles on time and within budget- despite the huge difficulties posed by the Coronavirus pandemic.

7 steps to unlock the value of public sector knowledge assets

The last 12 months have been some of the most challenging in living memory: government, both central and local, has had to deal with a humanitarian, social and economic crisis beyond anything imaginable at the start of March 2020.

The global pandemic has highlighted how organisations in the UK have been able to successfully work together to continue providing the best patient care.

Automation can be the key enabler within public sector digital transformation to simplify and streamline service delivery and create better outcomes.