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Capita has been re-selected by Westminster City Council to manage the authority’s revenues and benefits services for a further seven years, commencing November 2018, with the option to extend for three years, in a deal worth approximately £65 million over ten years.
Capita has secured a £5.9m four-year contract with Bolton at Home, to deliver IT services to support the Greater Manchester housing association in providing best-in-class service to its customers.
A digital transformation programme of revenues services and enhanced use of enforcement measures by two district councils, supported by Capita Local Government, has helped result in millions of pounds in council tax being recouped.
Capita has added an automation function to its benefits software, helping councils reduce claim processing times to less than two minutes - 20 times quicker than processing the same form manually.
Chorley Council’s Revenues and Benefits team managed the 100% increase in Universal Credit (UC) by optimising the automation processes introduced with Capita.
Together with leading social enterprise organisation, The Wise Group, we’re lifting people out of poverty in Scotland.
The Financial Services Compensation Scheme (FSCS) provides crucial protection to customers of failed financial services firms.
Liverpool John Moores University is using our expertise to establish the effectiveness of its support for innovators, by demonstrating the impact and efficiency of its Liverpool City Region Activate programme.
The South East Lincolnshire Local Plan is a joint local plan between Boston Borough Council, South Holland District Council and Lincolnshire County Council.
We’re helping Lancaster City Council to efficiently administer their building regulation applications.
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