Capita's recent vulnerability session led by our guest speakers and market analysts explores how we can better support the expanding dimensions of customer vulnerability.

In this session, we brought together a panel of experts from across UK local authorities and Capita’s revenues and benefits services to discuss the current situation what local authorities are facing concerning revenue collections and what may need to change immediately and in the next few years to ensure collection levels and revenue income stays at constant or improved levels.

Our partnership with Severn Trent has given their customers a better experience and aided with debt collection.

Find out how our software is allowing the Peaks & Plains Trust to plan their compliance activity effectively, work more efficiently and make more informed decisions.

As the International Fund Administrator (IFA), we’re helping small businesses to build capability to internationalise by digitally enabling the disbursement of £38m in co-investment to small and medium sized businesses (SMEs).

When Enfield Council were looking to improve the effectiveness of their emergency out of hours service, they turned to the Ealing Council and Capita out of hours partnership service.

Our expert out-of-hours team ensures emergency callers to London Borough of Barnet Council, including the most vulnerable citizens, get quick and reliable help, no matter when they need it.

Our expert emergency call agents make sure that out-of-hours callers to Barking and Dagenham council, including the most vulnerable citizens, get quick and reliable help, no matter when they need it.

We helped Westminster City Council to make sure that most businesses in the area survived the pandemic by distributing grants quickly and accurately in 2020 and 2021.

The Financial Services Compensation Scheme (FSCS) provides crucial protection to customers of failed financial services firms.