Chorley Council’s Revenues and Benefits team managed the 100% increase in Universal Credit (UC) by optimising the automation processes introduced with Capita.

We developed an automation solution to reduce Anglia Revenues Partnership’s yearly manual workload of 4,000 Verify Earnings and Pensions alerts.

Our partnership with Severn Trent has given their customers a better experience and aided with debt collection.

The Financial Services Compensation Scheme (FSCS) provides crucial protection to customers of failed financial services firms.

Our ResponsEye video streaming tool is helping registered gas engineers to fix boilers, cookers and other appliances more quickly, safely and efficiently by getting real-time advice from technical support teams.

We’ve helped to make over 25,000 houses warmer and installed 15,000 new energy efficient measures, reducing the human impact on the environment and saving money for end users.

While residents and visitors often delight in what can be a slower pace of life, Norfolk's largest public sector organisation is looking to catapult the county into the technology fast lane.

Working on behalf, and with, Transport for London, we manage the London Congestion Charging scheme.

Since 2011, Capita has partnered with The Pensions Regulator to deliver automatic enrolment, employing 150 staff and operating a multi-channel customer contact centre to deliver direct communications to every employer in the UK. As a result, saving for a pension has become the norm, with 22.9 million people now saving into a workplace pension.