We’ve used our HR expertise to support a secondary school in managing a high-risk situation, making sure it followed all the right procedures and helping staff members through a very stressful time.

Capita is undoubtedly an organisation with a good deal of its DNA in defence and security. We have worked with the Ministry of Defence for over a decade, and in January 2021 announced the latest demonstration of our MoD pedigree with a 10-year defence training contract with the Royal Navy.

We’re proud to have partnered with Transport for London (TfL) for nearly a decade across multiple key operations, including the congestion charging scheme, the Ultra-Low Emission Zone and the Direct Vision Standard, jointly supporting better outcomes for citizens who visit, work and live in the capital.

When a leading UK and international insurer needed help managing customer services they turned to us to benefit from our 30 years’ experience of outsourcing and managing call-centres for some of the world’s leading companies.

Our ResponsEye video streaming tool is helping registered gas engineers to fix boilers, cookers and other appliances more quickly, safely and efficiently by getting real-time advice from technical support teams.

Mexican insurance group Peña Verde needed to reduce the costs of healthcare whilst ensuring effective clinical assessments – we worked collaboratively to enable them to provide accurate, safe teletriage.

We support over 8,000 apprentices to achieve their respective apprenticeship programmes every year across a broad range of subjects.

Capita’s Contact Associates provides assessments to help students with a disability, health problem or learning difficulty to access the Disabled Students Allowance (DSA).

We’ve been partners with the British Army since 2012 to deliver the end-to-end recruitment and training of all British Army military personnel.

As customer interaction and access requirements have evolved, there’s more demand than ever for local authorities to provide digital services.