At last week’s UK National Contact Centre Awards ceremony, there was success for two of Capita businesses.

Capita plc has today announced their 2018 half-year results.

Capita announces today that it has launched Capita Consulting, a new challenger business that will partner with clients to help transform their companies using digitally enabled technology.

We are delighted to have been accredited as a Westminster Lion, recognised by the City Council for our positive impact on Westminster communities; delivering opportunities for residents, and improving their neighbourhoods and environment within the City.

Capita has been selected by Southern Water as its new customer services Managed Service Provider in a contract worth £30m over the initial five-year term with an option to extend for a further three years.

The majority of UK businesses fear becoming ‘irrelevant’ within the next five years through failing to make a successful transition to an automated workplace.

February saw the first of three scheduled ‘innovation open days’ in 2019. Guests from up and down the country attended, representing many of the UK’s top brands, from multiple industry sectors.

Our article considers how, if providers focused on renewing trust, it would go a long way to helping them to deliver on their promises to customers.

Capita has entered a partnership with UiPath, the world’s leading Robotic Process Automation (RPA) software provider. UiPath will support Capita as it strengthens its digital capabilities.

Capita has today signed a partnership deal with tech start-up, Distributed, a company that builds high performing digital development teams.