The current economic pressures along with a decreasing feature gap could mean that consumers are ready to embrace a subscription model for electronic goods.

Apprenticeship programmes use the latest technology and educational techniques to help learners succeed within some of the biggest organisations in the UK.

In times of peace and conflict, the Royal Navy helps to stabilise the seas and keep maritime trade flowing, while acting as a guardian and a diplomat on the global stage.

Today’s consumers are experiencing a renewed appreciation of the value of retail, as well as the importance that shopping brings to their quality of life.

The effects of the pandemic will continue to be felt by subscription-based operations – especially as we now start the build-up to Christmas.

The Economic impact of digital inclusion in the UK report has found every £1 invested in building essential digital skills contributes £9.48 to the UK economy.

Getting through to someone who can help is causing financial services customers the most frustration, according to the latest Institute of Customer Service report.

Our paper considers the importance of balancing customer-company effort for retention: every interaction must be easy so customers are more likely to return.

As political leaders and civil servants react to an ever-increasing array of challenges, we consider how to make time for placemaking and digital projects.

The theme for this year’s National Apprenticeship Week is ‘Build the Future’ and is designed to encourage everyone to consider how apprenticeships help individuals to build the skills and knowledge required for a rewarding career.