The Covid-19 pandemic has had a devastating effect on care homes. The Government has responded by pledging additional funding to support the Enhanced Health in Care Homes Framework (2020).

According to a recent Gartner report, 81% of executives believe they’ll compete on customer experience alone in the not-too-distant future.

The seismic shock of Covid-19 has created a once-in-a-lifetime opportunity for governments and businesses to re-imagine their relationships with citizens, customers and employees.

Our senior female leaders share their experience, how what they carry may have changed throughout their lives and served to shape them.

Crucial factors for financial services providers to achieve sustainable growth in the volatile motor finance market

We look at how you can set your business apart from competitors as you navigate the future of customer experience management services in 2024.

The UK is set to spend over £9bn this year on PFI contracts – and a total of £48bn in the next five years. This level of spending will continue until we see the first peak in contracts expiring around 2030. Expiry will see assets worth £14bn (their original capital value) transferring back to public ownership.

To help you tap into the levy pot, Capita has produced a comprehensive report to reignite your approach to apprenticeships.

With the government commitment to reach net zero by 2050, and the pandemic highlighting how lifestyle changes can make a real difference, more and more of us are looking to minimise our impact on the environment – consumers and organisations alike.

We discuss five practical strategies to supercharge your digital productivity through human resource.