Over the past five years apprenticeships have been transformed into a high-quality skills programme for learners and employers ensuring accessibility for all.

At Capita, we understand the importance of empathy. We met with financial services leaders to explore how we can support vulnerable customers and create better outcomes.

Keeping teams motivated and productive in a disparate, more virtual working environment can be difficult. It requires great leaders who know how to boost morale and create a feeling of togetherness, no matter where their teams are based. When there’s a confident leader at the helm, teams can be more productive, happy, and conflict-free.

Is your procurement function making your business more resilient, helping you to manage risk and save money? It should be. Get your free procurement maturity report in minutes.

Our comprehensive procurement health check assesses your spend data and benchmark’s your business against other organisations in your sector to provide a relative procurement maturity score.

Digital platforms have become one of most powerful forces in global business. They support entire ecosystems, enabling rapid growth and huge profits for multiple participants.

We’re releasing our new research into the issues facing people in unmanageable debtin the midst of an economic crisis triggered by Covid-19, which is tipping many people into financial difficulty through no fault of their own.

In July 2020 the Government published its much-anticipated draft Building Safety Bill. Described by the Housing Secretary as the “biggest improvements to building safety in nearly 40 years”, the Bill goes beyond the traditional boundaries of regulatory change and seeks to bring forward a clearer regulatory system with residents’ safety at its heart.

Acknowledging and apologising for our involvement in the Windrush Scandal

The use of data analytics and automation can improve the experience of users and deliver savings compared to the more traditional service-desk SLA approach.