Capita has today announced the launch of its new assisted customer conversations solution that gives instant prompts and help to customer service advisors by analysing the customer’s voice using AI and in real time.

Congratulations to Sade Olokodana, Deputy Planning Enforcement Manager from Capita’s partnership with Barnet Council, for her inclusion on The Planner’s ‘Women of Influence’ list for 2021.

Capita’s partnership in North Tyneside has received a seal of approval for how it supports health and wellbeing in the workplace.

Capita and Good Things Foundation announce partnership to tackle England’s digital divide

Capita’s partnership with North Tyneside Council has been endorsed by Investors in People.

Capita today announces it has set science-based carbon emissions reduction targets – for its energy use, business travel and supply chain – in line with global ambitions to limit warming to 1.5OC.

Capita Local Public Services, together with Young Westminster Foundation and Westminster City Council, delivered the Digital Futures Project to tackle digital exclusion during the Covid-19 pandemic and associated lockdown from March 2020.

Capita is to become the first FTSE 250 company since the 1980s to appoint workers to its board of directors.

Capita today launches Avatar, a new technology that uses 3D digital characters to make the customer service experience more human.

Capita chief executive Jon Lewis has underlined the company’s commitment to prompt payment of suppliers at a meeting hosted by the Chancellor at Number 11 Downing Street.