Health and wellbeing award for Capita

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Capita’s partnership in North Tyneside has received a seal of approval for how it supports health and wellbeing in the workplace.

It has earned the highest status of the North East Better Health at Work Award – Maintaining Excellence.

This award is achieved by employers who have been engaged with the Award for long enough to have achieved a pass at all levels via the completion of a criteria document, portfolio and full workplace assessment.

The North East Better Health at Work Award, a regional partnership between the TUC, 11 North East local authorities and the NHS, is delivered by Northumbria Healthcare NHS Foundation Trust in North Tyneside.

Maureen Turner, Northumbria Healthcare NHS Foundation Trust Health Improvement Practitioner Specialist for Workplaces, said: We would like to congratulate Capita on their award.

“Over the past year, a good range of campaigns has been delivered, incorporating multiple elements, to cater for the needs of the company’s diverse workforce.

“Capita is also always willing to share areas of good practice with other businesses undertaking the award. We look forward to working with Capita in 2021.”

Capita’s North Tyneside Partnership Director, Margie Burdis, said: “We’re delighted to receive this recognition for our health and wellbeing activities.

“The welfare of our staff is a top priority and having the right support in place for colleagues has never been more important than over the past year as a result of the coronavirus pandemic.

“The support and guidance we receive from the Better Health at Work team is hugely beneficial and we look forward to continuing to work with them so that we can further improve.”

In addition to their day jobs, 10 staff within Capita’s North Tyneside Partnership are Health Advocates and helped develop health and wellbeing initiatives over the past year. These included a hand washing campaign, walking challenge and Wellbeing Wednesdays where they provide colleagues with health and wellbeing advice on particular themes.

There has also been a continued focus on stress and mental health through the introduction of new staff training modules. And there has been increased support for colleagues and line managers who are working from home as a result of the coronavirus pandemic.

The Partnership has retained 15 Mental Health First Aiders and they will benefit from refresher training this year. Mental Health First Aiders are the first point of contact for anyone feeling anxious, stressed or depressed, offering confidential support, sign-posting to the appropriate support professionals, and suggesting key activities to help improve mood and stress levels.

Any employer can take part in the free Better Health at Work Award. For more information visit or contact Maureen Turner, Northumbria Healthcare NHS Foundation Trust Health Improvement Practitioner Specialist, on (0191) 270 4514.