Capita has today announced the launch of its new assisted customer conversations solution that gives instant prompts and help to customer service advisors by analysing the customer’s voice using AI and in real time.

Capita plc announces today that it has renewed its contract with The Co-operative Bank to run its mortgage servicing operation in the UK.

Congratulations to Sade Olokodana, Deputy Planning Enforcement Manager from Capita’s partnership with Barnet Council, for her inclusion on The Planner’s ‘Women of Influence’ list for 2021.

Capita’s partnership in North Tyneside has received a seal of approval for how it supports health and wellbeing in the workplace.

Capita and Good Things Foundation announce partnership to tackle England’s digital divide

Capita’s partnership with North Tyneside Council has been endorsed by Investors in People.

Our Capita O2 and John Lewis teams have received awards at the prestigious 2017 Global Sourcing Association (GSA) Awards.

Capita expands partnership with Southern Water to deliver new customer service technology

Capita today announces it has set science-based carbon emissions reduction targets – for its energy use, business travel and supply chain – in line with global ambitions to limit warming to 1.5OC.

In collaboration with ŠKODA UK, Capita Customer Management has delivered the ŠKODA Live Tour – an innovative new online technique that marries traditional customer service with smart technology enabling the car manufacturer to stream their showroom directly to potential customers, to their smartphone, tablet or computer.