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We’re helping a European manufacturer to transform its indirect procurement, drive operational and cost efficiencies, saving more than 7% of indirect spend so far, and to provide its employees with better operational insights and information.

Case study

If any of us were in any doubt about the importance of giving back to the people and communities around us, the Covid-19 pandemic has certainly brought it home.

Case study

We support over 8,000 apprentices to achieve their respective apprenticeship programmes every year across a broad range of subjects.

Case study

Mobilising a resilient and responsive workforce in less than 2 weeks to ensure minimal disruption to customer services.

Case study

Capita supports AEGIS London with the provision of IT services in response to Covid-19, allowing the business to continue trading successfully.

Case study

Our customer service innovation team is solving industry-specific problems through technology, analytics and process design.

Case study

We're helping our client to identify – and resolve – 'hidden' issues that are affecting their customers.

Case study

We're helping O2 to improve and join up the self-service experience for their customers through an award-winning Visual IVR service.

Case study

Jack Parsons is a 25 year old, award-winning digital entrepreneur and CEO of The Youth Group which is building a meaningful group of youth-first solutions, products, and services to create action and jobs for young people.

Insight

According to a recent Gartner report, 81% of executives believe they’ll compete on customer experience alone in the not-too-distant future.

Insight

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