One of the things that caught my eye in the Institute of Customer Services UK’s (UKSCI) most recent report on customer satisfaction was the suggestion that a growing number of customers are prepared to pay more for improved service.

Capita joins forces with social impact firm to help military veterans fill UK’s chronic digital skills gap

Capita’s software services business has been awarded the “Connected/Mobility Solution of the Year” title at the IT Europa European IT and Software Excellence Awards 2017.

Capita plc (‘Capita’) today announces it has secured an extension to its contract to deliver Personal Independent Payment (PIP) assessments for the Department for Work and Pensions (DWP).

Capita announces today it has been re-selected by the Health and Safety Executive (HSE) to continue to manage the Gas Safe Register.

Capita has announced the launch of Literacy 360, a new software-based questionnaire that schools can use to measure and monitor each child’s attitude towards reading.

At last week’s UK National Contact Centre Awards ceremony, there was success for two of Capita businesses.

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