Meet some of the amazing, dedicated SWAN customer service team trusted to deliver essential connectivity right across the Scottish public sector

Capita has been selected by the Department for Education’s Standards and Testing Agency (STA) to manage the administration, processing and support for all primary school national curriculum assessment (NCA) tests in England.

We're helping public sector organisations to shift customer interactions to an online channel – transforming customer responsiveness and experience.

Our team of digital customer management experts is helping local authorities shift customer interaction to more cost-effective, self-serve channels.

We're helping the UK Government to transform public sector services, deliver better experiences for citizens and make a positive impact on society.

Capita has secured a two-year extension to its contract to deliver Personal Independence Payment (PIP) assessments for the Department for Work and Pensions (DWP).

Software and specialist support services to help LEAs, schools and academies to run more efficiently and deliver better outcomes for children and young people.

From HR training to administrative services and expert HR advice, we’re supporting schools and academies to raise standards and deliver better outcomes.

We rapidly mobilise contact centre teams to help organisations support customers during difficult times – helping to protect revenue and business continuity.

We're delivering services and solutions that keep the UK government and local councils running and improving services to the public during uncertain times.