One of the things that caught my eye in the Institute of Customer Services UK’s (UKSCI) most recent report on customer satisfaction was the suggestion that a growing number of customers are prepared to pay more for improved service.

Team Fisher, the Capita-led consortium including Raytheon UK, Elbit Systems UK, Fujitsu, the University of Lincoln and several smaller British suppliers, has today assumed responsibility for engineering and maintenance support of the Vanguard-class Nuclear Ship Control Trainer (FASNUSCOT) and the Role Performance Trainer (RPT).

Capita joins forces with social impact firm to help military veterans fill UK’s chronic digital skills gap

Capita’s software services business has been awarded the “Connected/Mobility Solution of the Year” title at the IT Europa European IT and Software Excellence Awards 2017.

Capita plc (‘Capita’) today announces it has secured an extension to its contract to deliver Personal Independent Payment (PIP) assessments for the Department for Work and Pensions (DWP).

Capita has announced the launch of Literacy 360, a new software-based questionnaire that schools can use to measure and monitor each child’s attitude towards reading.

Thousands of young people from all backgrounds across the UK are to get the chance to study and work abroad thanks to flagship government scheme.

We're helping public sector organisations to shift customer interactions to an online channel – transforming customer responsiveness and experience.

Our team of digital customer management experts is helping local authorities shift customer interaction to more cost-effective, self-serve channels.

Using innovative data and insight software, we can spot the signs of customers falling into debt, provide earlier intervention support and try and prevent it from happening at all.