Automation can be the key enabler within public sector digital transformation to simplify and streamline service delivery and create better outcomes.

Addressing workforce issues is vital to the digitisation of all public services

Discover how intelligent automation can help UK central government improve citizen experience, increase productivity, and overcome challenges.

In the next episode of our podcast series on the theme of the great opportunity our focus is on data and AI, and its application in the justice system.

While Covid has put the brakes on a lot of things – normal schooling, visiting family and friends, holidays and music festivals, commuting and meetings in the office, it has enabled and accelerated the uptake and development of a number of other trends.

The Financial Services Compensation Scheme (FSCS) provides crucial protection to customers of failed financial services firms.

Our customer service innovation team is solving industry-specific problems through technology, analytics and process design.

In advance of new SPS import policies, we discuss how AI and automation will be vital for compliance for traders and authorities.

We help local authorities deliver end-to-end digital services that transform citizen experience and save resources both in customer service and the back office.