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Conversational AI is your first line of enquiry during disruptive events, delivering critical information to customers and easing the load from contact centres

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We apply our deep heritage in customer experience and multi-industry expertise with our drive for innovation so your customers feel great about every touchpoint with you.

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Our data analytics services sort through vast amounts of information to help companies boost brand loyalty, improve organisational structures and increase sales.

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There’s a huge wealth of customer data contained within social media interactions. Our experts help to sort through this feedback to find genuine valuable insights.

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It’s time to rethink how and why we move to cloud. Because for us, the cloud is a starting point, not a destination. So, whether you’re streamlining internally or expanding globally, we're here to help you adopt the cloud solutions to move your business forward.

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At Capita, we’re using the latest technology to make it easier for you to interact with customers, while saving money, time and improving your business outcomes.

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Our AI-driven technology analyses conversations and automatically helps agents to identify the best solutions to customers’ queries.

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Transforming customer experience across Europe with leading collections, end-to-end customer management, & sales services enabled by data, technology & people.

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Backed by Capita plc, the UK’s largest business services company, we provide our partners with a unique set of services built upon three core pillars

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Smart digital and software solutions transform how organisations operate, drive down costs and provide better customer experiences and outcomes.

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