To support improved customer experience, changes in society and increased remote working, organisations are layering more systems into their IT networks than ever before.

Our automation solutions range from task mining and process re-engineering to unattended robotic process automation, and include advanced AI-enabled automation.

Capita plc has today announced their 2019 half-year results.

In the first two parts of our blog series on building a sustainable workplace, we explored how IT will enable change and considered what sustainable workplaces might look like.

While the cloud may streamline complex operations and drive efficiency, the management of cloud assets themselves needs to be controlled carefully and kept on a tight leash.

The level of thought and care that has gone into the design of the VSim is clear (and synonymous with what I've come to expect from you guys over the last decade and a bit).

Capita is helping organisations to improve their resilience though initiatives that build capacity and agility in technology, security, customer management and people aspects.

We must resist the robots... Should we? There’s no question that the pandemic forced organisations to rapidly introduce new ways of working.

Digital continues to have a profound effect on the world. The way we live, the way we work and the way we relate to one another is changing faster than ever as a result of digital technologies, processes and capabilities.

Innovation isn’t working. At least, the old style of innovation isn’t. It can’t be – look at the number of established, iconic brands that have fallen foul of disruption over the past few years.