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Rapid technological changes, automation and artificial intelligence are offering us opportunities to not only improve our quality of life but also our purpose.
Meet some of the amazing, dedicated SWAN customer service team trusted to deliver essential connectivity right across the Scottish public sector
Cities across the UK are looking to attract private investment. With devolution high on the agenda, the prominence of the country’s cities is rising.
'Planning for Community Resilience and Sustainable Economic Recovery webinar
Capita Local Public Services has been announced as the approved contract supplier to deliver out-of-hours call handling services to Ealing Council and a number of participating local authorities and arms-length management organisations (ALMOs) across London.
Capita Local Public Services has entered into an exciting partnership with Sheffield City Council, working with them to transform and enhance services that will benefit residents and businesses.
We're helping public sector organisations to shift customer interactions to an online channel – transforming customer responsiveness and experience.
Our team of digital customer management experts is helping local authorities shift customer interaction to more cost-effective, self-serve channels.
Eight in ten (83 per cent) Scottish citizens believe their local councils should embrace a wider range of digital technologies, according to new research commissioned by Capita on behalf of the Scottish Wide Area Network (SWAN).
We're providing services and software solutions that improve outcomes and save money, so councils can focus on what matters in their communities.