If any of us were in any doubt about the importance of giving back to the people and communities around us, the Covid-19 pandemic has certainly brought it home.

As customer interaction and access requirements have evolved, there’s more demand than ever for local authorities to provide digital services.

In 2017, a key London authority commissioned Capita’s customer service team to deliver out of hours customer service support to its citizens.

While residents and visitors often delight in what can be a slower pace of life, Norfolk's largest public sector organisation is looking to catapult the county into the technology fast lane.

We're helping Rossendale Borough Council to ensure citizens are getting the help they need, whatever the time.

Sara Britcliffe, MP for Hyndburn, made history on 28 April 2020. She became the first MP to make a maiden speech via video to the House of Commons

Resources for social landlords, including information about our cloud-based housing management software to enable proactive management and maintenance.

Our people and technology are helping local authorities to give people fast, easy access to employment, housing, funding, community spaces and social services.

What does levelling up mean for local government and how is placemaking strongly linked to its success? Download our latest report to find out the FIVE key areas in which a difference can be made quickly.

As local authorities face increasing pressure to meet fluctuating demands, our report considers how they can drive innovation and transform operations.