In our latest episode of the Incremental to Exponential podcast we explore how big companies can innovate to survive and grow.

While the cloud may streamline complex operations and drive efficiency, the management of cloud assets themselves needs to be controlled carefully and kept on a tight leash.

The level of thought and care that has gone into the design of the VSim is clear (and synonymous with what I've come to expect from you guys over the last decade and a bit).

Capita is helping organisations to improve their resilience though initiatives that build capacity and agility in technology, security, customer management and people aspects.

Jessica Lees, a team manager in our M&S team, reveals the ingredients of great customer service.

What can legacy enterprises learn from the startup world? Are there any practical lessons that can help them reanimate, supercharge their growth, stay agile at scale?

Pete Budge, Managing Director of the Capita Scaling Partner Team, considers how the UK’s bold pension fund pledge is shaping investment.

We enabled the John Lewis Partnership to digitise and securely transfer 54,000 microfiche jackets containing some 1.2 million images.

We must resist the robots... Should we? There’s no question that the pandemic forced organisations to rapidly introduce new ways of working.

The number of people shopping on the high street has fallen dramatically since 2018. And the events of 2020 have shown us just how vital customer experience (CX) is