Capita supports AEGIS London with the provision of IT services in response to Covid-19, allowing the business to continue trading successfully.

We provide contact centre solutions for some of the biggest companies in the UK, from running entire contact centres to supporting existing teams at peak times

Our report considers how today’s retail customer is seeking a deeper involvement and concludes that the brands who give them this are the ones with whom they will choose to shop.

Providing advanced online and telephony technology, powerful analytics and highly trained teams, we deliver results that will boost your bottom line.

Gillian Chamberlain reports back from a panel session at the CCW Europe Summit where she discussed the importance of meeting business goals when outsourcing.