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The level of thought and care that has gone into the design of the VSim is clear (and synonymous with what I've come to expect from you guys over the last decade and a bit).

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Capita has signed a seven-year contract extension with freenet to continue providing customer services for the telecoms & digital services company.

News

Capita has been named a ‘market leader’ in the 2021 ISG Provider Lens™ Contact Center – Customer Experience report for Europe and the UK.

News

At last week’s UK National Contact Centre Awards ceremony, there was success for two of Capita businesses.

News

The Mayor of London has launched the world’s largest Ultra-Low Emission Zone (ULEZ), using technology built and operated by Capita, to reduce the capital’s illegally high levels of air pollution.

News

Capita has entered a strategic ‘Scaling Partner’ relationship with Dragonfly Technology Solutions Ltd, an early stage business disrupting the way companies create and optimise content.

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Capita has gone ‘multi cloud’ by entering into a partnership with HeleCloud, an Amazon Web Services (AWS) specialist, adding AWS managed services to its Microsoft Azure cloud services portfolio.

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Capita’s work with Transport for London (TfL) to deliver the first publicly available 2G, 3G and 4G mobile service on the London Underground will launch to customers on Tuesday 17 March.

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Knowing you’re delighting your customers is the holy grail for any business.

Insight

Capita plc today announces that its Digital Development Centre (DDC) has been assessed at Maturity Level 5 on the Capability Maturity Model® Integration (CMMI) for capabilities in the services and development categories.

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