Showing 11 search results
Our article considers how, if providers focused on renewing trust, it would go a long way to helping them to deliver on their promises to customers.
News, research, reports and thought leadership articles looking to the future of utilities
Pete Budge, Managing Director of the Capita Scaling Partner Team, considers how the UK’s bold pension fund pledge is shaping investment.
Water providers can go a long way to ensuring that we are all using our precious resource more responsibly.
Our article considers how the travel and leisure sector must focus on customer centricity to head towards a prosperous future.
Our report cosniders customer experience in utilities and how, if providers focused on renewing trust, it would help them deliver on their promises to customers.
Since 2013, the Data Communications Company (DCC), one of our subsidiaries within the Capita group, has been licensed by the UK government to build and manage the central network for smart metering across Britain.
Installing up to 27 smart meters a minute across the country, allowing homes and small businesses to monitor energy consumption.
Our report looks at customer experience in travel and leisure and concludes businesses need to focus on customer centricity to recover and move into a prosperous future.
We look at how you can set your business apart from competitors as you navigate the future of customer experience management services in 2024.