Inflation in Britain is at its highest in 30 years, having risen to 5.4% in the 12 months to December 2021 and it is expected to reach 7% by the spring, according to the Bank of England.

One of the things that caught my eye in the Institute of Customer Services UK’s (UKSCI) most recent report on customer satisfaction was the suggestion that a growing number of customers are prepared to pay more for improved service.

Viridian, Ireland’s leading energy company, has awarded a two year ICT contract extension to Capita Managed IT Solutions.

Capita plc (‘Capita’) today announces it has secured a five-year agreement to deliver front-line customer support services for ScottishPower customers across the UK.

Capita Pension Solutions Limited, part of Capita plc, has appointed Andrew Darfoor as Non-Executive Chairman following the departure of Babloo Ramamurthy, non-executive director (NED) and Chairman.

Capita Pension Solutions and Intellica have extended their existing partnership to include data analysis for the forthcoming pensions dashboard. This follows the successful delivery of their market-leading data analysis solutions for pension schemes.

Capita plc (Capita) first half in line with expectations and on track for the full year Trading performance

Capita Pension Solutions Limited, part of Capita plc’s Experience division, has appointed former UK Pensions Minister Baroness Ros Altmann as non-executive director.

Capita plc announces the half Year results for 2022

Capita Employee Benefits was named ‘Corporate Adviser Firm of the Year’ and also won the ‘Best Use of Technology by a Corporate Adviser’ at this year’s ceremony.