We apply our deep heritage in customer experience and multi-industry expertise with our drive for innovation so your customers feel great about every touchpoint with you.

Our automation solutions range from task mining and process re-engineering to unattended robotic process automation, and include advanced AI-enabled automation.

We’re helping our clients work smarter, improve operational performance and enhance customer experience by introducing software robots to undertake high-volume, repetitive processes.

Our vast range of customer services for local authorities includes general enquiries, council switchboards, advice lines, complaints handling & one-stop-shops.

We’re empowering local government councils to provide accessible and reliable benefits and funding advice to citizens while easing the strain on their teams.

From pensions administration and consultancy, to the latest technology and engagement techniques, we help ensure sustainable investments.

We're providing pensions administration services for over 450 clients in the UK. Whether you’d like us to run your entire pensions administration or support you with software to manage it in-house, we can help.

We remove the hassle from running pension schemes so you can focus on your core business in a complex and ever-changing legislative and regulatory landscape.

At Capita, we’re using the latest technology to make it easier for you to interact with customers, while saving money, time and improving your business outcomes.

We're helping our clients achieve better customer experience through our range of automation technologies.