Discover how intelligent automation can help UK central government improve citizen experience, increase productivity, and overcome challenges.

We enabled the John Lewis Partnership to digitise and securely transfer 54,000 microfiche jackets containing some 1.2 million images.

Capita Personal Independence Payment (PIP) is the assessment provider for the Department for Work and Pensions in England and Wales and for the Social Security Agency (SSA) in Northern Ireland, assessing over 200,000 PIP claimants every year.

We scanned 55.2 million pages (350,000 files) of patient notes for Aintree University Hospital NHS Foundation Trust to help rationalise space and resources.

We’ve been working with a global investment company to free up valuable real estate and streamline hedge fund applications, correspondence and payments.

When a new Covid-19 testing programme was put in place, we supported with our print procurement expertise to manage the administration of the scheme.

Yvette Wise, Retail Banking Lead at Capita, examines how retail banks can put customer expectations at the centre of innovation to accelerate growth.

Transparency, accessibility, and control. When supporting job seekers back into the world of work through government schemes – especially in a time as volatile as now – these three imperatives are a good place to start.

When the anti-avoidance tax legislative reform – IR35 - rolls out to the private sector in April, employers of many contractors could be in a very difficult position.

In the next episode of our podcast series on the theme of the great opportunity our focus is on data and AI, and its application in the justice system.