Software enabling local authorities to automate the assessment of new claims and updates 24/7, reducing the amount of manual processing and checking.

We’re the country’s leading provider of housing benefits support services, supporting 100+ UK local authorities and paying £1bn in housing benefits every year

Our fully-managed service quickly identifies residents no longer eligible for single person discounts on council tax, removing the burden from local authority teams.

We use analytics to help you understand customer behaviours and unmet needs, supporting you to put people and processes in place to exceed expectations.

Each year, our programmes positively impact the lives of hundreds of thousands of people by enabling access to vital Government support.

We help financial services clients in retail banking, pensions, payments and mortgages transform customer experience in a complex, highly-regulated industry.

Helping consumer electronics adapt to changing business models, whilst building customer loyalty and meeting consumer expectations with analytics and AI.

At the heart of the travel and hospitality industry is great customer experience.

We help telecoms clients to create frictionless, personalised customer experiences, upskilling teams and transforming operations for a new digital society.

Our completely automated and engaging sales experience positions your retail business for growth with only minimal effort from you and your customers.