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Citizen experience
Customer experience
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We’ll make sure your citizens get the help they need when phoning your council, housing association or other public service outside of normal working hours.

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Our data driven insights are helping local authorities understand and predict behaviour to drive improvements to citizen experience and service delivery.

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We use analytics to help you understand customer behaviours and unmet needs, supporting you to put people and processes in place to exceed expectations.

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Our FCA-regulated team provides short-, medium- and long-term actuarial resource, and an ongoing outsourced service for insurance and pensions providers.

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Our patient care management platform integrates with world class clinical content and patient education information for informed clinical decision-making.

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Support informed patient interactions and improved wellness pathways with our powerful patient relationship management tools which automatically store assessment data to the electronic record.

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For healthcare organisations facing strategic challenges our corporate learning solutions and apprenticeships enable skills to form part of a coordinated response.

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Virtual care enabling services for the NHS including design, mobilisation, operational delivery & clinical governance to improve clinical outcomes & efficiency

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Keeping people safe is always important, but particularly in the current health crisis when professional distancing is critical.

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Enhance the experience of your customers as you help them build their futures whilst leveraging the latest digital channels to drive business efficiency.

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