Automating the KYC process, detecting fraud, and adapting for the frictionless customer experience of the future.

Stephen Ottewell, Director of Planning and Building Control at Capita, interviews planning experts - this Q and A focuses on sustainable development.

In this series of local government Q&As, Stephen Ottewell, Director of Planning and Building Control at Capita Local Public Services, interviews planning experts on hot topics in the sector, including the effects of the Covid-19 pandemic.

We’re releasing our new research into the issues facing people in unmanageable debtin the midst of an economic crisis triggered by Covid-19, which is tipping many people into financial difficulty through no fault of their own.

Capita is recognised by the Everest Group at the top of the Major Contenders group in the 2023 EMEA Customer Experience Management (CXM) Services PEAK Matrix®.

We’re partnering with local authorities to create thriving local spaces and services for citizens which go beyond expectations, improving productivity and outcomes for local communities across the UK.

Join our professional teams making communities and areas safer and improving amenities so local authorities can focus on doing the best for their citizens.

Capita has extended its contract with the Department of the Environment, Climate and Communications (DECC) to operate Eircode, the National Postcode System in Ireland.

Capita South Africa colleagues were well represented at the Cape BPO Awards with five finalists and three winners recognised as business process outsourcing top achievers.

Our data analytics services sort through vast amounts of information to help companies boost brand loyalty, improve organisational structures and increase sales.