Paul Key, Group Chief Information Security Officer at Capita, shares five key building blocks that can reduce the impact of cyber-crime on your organisation.

Can debt really be considered good? And do we need more of it? At Tortoise Media’s recent ‘The Future of Money’ event I was invited to consider this alongside finance coach and author of Black Girl Finance, Selina Flavius, and the co-author of Angrynomics, Eric Lonergan.

How you behave towards your vulnerable customers during the pandemic will be remembered. We explore how you can provide support efficiently and effectively, whilst safeguarding customer goodwill.

IoT ecosystems are underpinning more and more services across the UK. Before we look at cyber security in an IoT context, it’s worth recounting how we arrived in a connected world.

As insurance and pension providers and government agencies send their employees home to avoid contact with the Coronavirus, many cyber-security teams are facing the unenviable challenge of securing sprawling, vulnerable networks.

Our partnership with Severn Trent has given their customers a better experience and aided with debt collection.

Since launch in April, ULEZ has reduced NO2 emissions in London by 20%, protecting Londoners from harmful levels of pollution.

Working on behalf, and with, Transport for London, we manage the London Congestion Charging scheme.

From introducing automation to applying analytics to predict customer behaviour, we’re transforming telecoms, media and tech businesses from the inside out.

We look at how you can set your business apart from competitors as you navigate the future of customer experience management services in 2024.