To get a better understanding of building energy consumption, we engaged SMS plc to apply metering and data expertise for valuable energy management insights.

We supported Harrow Council to administer benefits with our resilience service, ensuring quick, accurate benefit payments for citizens.

We led an accelerated savings delivery programme for Studio Retail Limited, streamlining their procurement and supply chain function and revolutionising their performance, quality and cost savings

ScotRail needed to find cost-saving initiatives that could be delivered in a 12-month period, and turned to Capita for help.

As a market leader in debt management, we are witnessing first-hand the devastating financial impact Covid-19 is having on the personal finances of so many people.

Local government departments continue to make yearly cuts, while also facing increasing pressure on minimum standards, particularly in areas like planning – often cited as a barrier to growth.

The utility industry has faced consistent challenges with customer satisfaction, and is rated lower than the UK average for transparency, customer ethos and emotional connection.

When the coronavirus pandemic hit, councils were forced to bring their workforce and services online overnight. Is this an opportunity to reimagine the public sector?

The business writer Jack Stack once said that a successful business depends on people having visibility of what’s going on and feeling involved.

For many people, the moment of truth with an organisation is when things go wrong - for example, when they fall behind on loan repayments.