As we’ve mentioned in a previous article, 2021 saw smaller UK energy suppliers cease trading and exit the market at an unprecedented rate.

In 2015, Capita and the Department for Environment, Food and Rural Affairs (Defra) formed a joint venture to take shared ownership of Fera, a laboratory-based agency that provides the government with essential guidance on food safety.

The Pensions Dashboard is not new, we’ve been speaking about it for what seems like an eternity, but we’re now into 2022, so the likely 2023 date for the 1st wave of schemes to onboard is fast approaching.

The consumer desire for a brighter Christmas amidst continuing Covid-19 restrictions has seen a sharp rise in ‘buy now pay later’ schemes, and with furlough ending and depression rates rising, a perfect storm lies ahead for all collections teams as consumers juggle multiple payment demands.

Telecoms organisations face a highly challenging business environment as digitisation continues to fuel the relentless disruption of established business models and practices, to enable increasing competition from new, more agile, entrants and forces constant regulatory changes as the market grapples with the societal shift to living and conducting business online.

The second year of the pandemic has seen more people in the UK slide further into debt and organisations need to recalibrate their response through empathetic collections.

The Covid-19 pandemic has presented enormous challenges across society and contributed to the widening of inequalities across many measures.

Chantal Free, Executive Officer of Capita’s People Solutions, explains how our Re-imagining HR survey shows that, while organisations are motivated to transform their models of working post-Covid, not all may fully plan for the challenges that lie ahead.

For many people, being released from prison can be a daunting prospect. According to UK charity Prison Reform Trust, a significant number of those entering the prison system suffer from mental health issues and learning disabilities, with up to 62% of offenders having a reading age of 11 or lower.

In a short time, humanity has come a long way. Since the creation of the printed word 650 years ago, humans have moved from being isolated clans to a cohesive society, founded on shared information.