Managing Director of Security Watchdog, Susie Thomson and Capita’s Director of Digital Onboarding, Lesley Gregory, recently hosted an online discussion about the importance of creating great onboarding experiences, and how to achieve this digitally in a post-pandemic world.

Capita’s Place and Assets Solutions team is supporting Blackburn with Darwen Borough Council in making major improvements to a relatively deprived neighbourhood by preparing a feasibility study, development brief and tender exercise for a 140-home development that is now under construction.

In this series of local government Q&As, Ken Bean, Associate Director of Planning Policy at Capita Local Public Services, answers a series of questions about the national model design code and what challenges and opportunities this brings to local authority planning teams.