This February celebrates national LGBT History month, the aim of which is to promote equality and diversity for the benefit of all.

Inclusivity is central to our ongoing transformation - and Pride is an important event in our calendar.

Today marks the beginning of Mental Health Awareness Week, when businesses, schools and communities come together to start conversations around mental health.

We help clients harness the data, technology and people to ensure they can always serve their customers with the most effective and efficient customer engagement journeys, creating better outcomes at every touchpoint. By working collaboratively with our clients and drawing on extensive practical experience, we deliver services and innovative solutions that transform the customer experience.

By focusing on seamlessly connecting the customer journey, we consider how the consumer electronics sector can succeed in the face of rising expectations.

Our article considers how, if providers focused on renewing trust, it would go a long way to helping them to deliver on their promises to customers.

The UK Social Mobility Awards aim to make the advancement of social mobility a key part of how organisations and businesses in the UK are run.

Faye Coleridge talks about her experiences as a first time and second time mother at Capita, and her work to set up a support scheme for new parents.

Adebimpe Makinde talks about the support she’s had to reach her ambitious goals as a lead business analysis manager and Chair of the Black Employee Network.

Lisa talks about having dyslexia and ADHD, and her experience working at Capita as a disability assessor and clinical trainer before progressing to a lead role.