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Our comprehensive procurement health check assesses your spend data and benchmark’s your business against other organisations in your sector to provide a relative procurement maturity score.

We help clients harness the data, technology and people to ensure they can always serve their customers with the most effective and efficient customer engagement journeys, creating better outcomes at every touchpoint. By working collaboratively with our clients and drawing on extensive practical experience, we deliver services and innovative solutions that transform the customer experience.

By focusing on seamlessly connecting the customer journey, we consider how the consumer electronics sector can succeed in the face of rising expectations.

Our article considers how, if providers focused on renewing trust, it would go a long way to helping them to deliver on their promises to customers.

Capita, the Education Authority (EA) and C2K have published a book - Too Much, Too Young, featuring 8 stories written by leading Irish children's authors.

Find services available for your organisation - central and local government, financial services, police, healthcare, retail, defence, telecoms and more.

Capita is to introduce a new personal finance app to help its entire 45,000 UK workforce manage their money more easily during the toughest economic conditions seen in generations.

Capita has launched Attendance Collection Tool (ACT), a cloud-based software solution, to help local education authorities (LEA) in the UK monitor school attendance of vulnerable children and provide appropriate support where required.

Capita has secured a five-year contract worth £527,000 to migrate Dumfries and Galloway Council’s financial management system from an on-premise system to a new managed cloud-based solution.