Our partnership with Severn Trent has given their customers a better experience and aided with debt collection.

Find out how our software is allowing the Peaks & Plains Trust to plan their compliance activity effectively, work more efficiently and make more informed decisions.

Ricky Alfred, Capita Customer Management’s Head of Responsible Business, reflects on the need to support vulnerable customers - and how organisations, customer service agents and Capita can all make a difference.

When Enfield Council were looking to improve the effectiveness of their emergency out of hours service, they turned to the Ealing Council and Capita out of hours partnership service.

Our expert out-of-hours team ensures emergency callers to London Borough of Barnet Council, including the most vulnerable citizens, get quick and reliable help, no matter when they need it.

Our expert emergency call agents make sure that out-of-hours callers to Barking and Dagenham council, including the most vulnerable citizens, get quick and reliable help, no matter when they need it.

The Financial Services Compensation Scheme (FSCS) provides crucial protection to customers of failed financial services firms.

We’re helping Newark and Sherwood District Council (NSDC) to promote business growth, generate jobs and attract future investment by winning valuable government funding for restoring an historic building.

We helped Baltic Creative CIC to win funding to develop flexible, affordable workspaces for new creative and digital businesses, attracting much-needed jobs and investment to Liverpool.

We’re helping the Department for Work and Pensions (DWP) deal with a huge surge in calls to its Universal Credit helpline from vulnerable citizens during the Coronavirus pandemic.